NPX Portal Locations
More portal locations coming soon. Contact us for updates and investment opportunities.
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Tickets to the North Pole Experience are NON-REFUNDABLE, but can be extended to another date, time during the 2014 season. Please note, any changes must be pre-arranged three weeks prior to original trolley departure date for best opportunity to change. Changes cannot be made less than seven (7) days before your scheduled departure. THERE IS ONE (1) COURTESY DATE CHANGE, PER TICKET. All additional changes are $5.00 per guest/ticket. If you do not cancel or reschedule in advance within the above specified time frame, or if you fail to show up for your scheduled tour / time, you will forfeit all monies paid.
The North Pole Experience offers a one-time courtesy change per reservation and any additional changes are subject to availability. The rebooking fee is $5.00/ticket. Please make sure to plan your trip accordingly when booking. If change is needed, please email firstname.lastname@example.org. Please note, all NPX tickets are non-refundable from time of purchase due to intricate timing and planning of the experience.