NPX Portal Locations
More portal locations coming soon. Contact us for updates and investment opportunities.
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Tickets to the North Pole Experience are NON-REFUNDABLE, but can be extended to another date, time during the 2014 season. Please note, any changes must be pre-arranged three weeks prior to original trolley departure date for best opportunity to change. Changes cannot be made less than seven (7) days before your scheduled departure. THERE IS ONE (1) COURTESY DATE CHANGE, PER TICKET. All additional changes are $5.00 per guest/ticket. If you do not cancel or reschedule in advance within the above specified time frame, or if you fail to show up for your scheduled tour / time, you will forfeit all monies paid.
The North Pole Experience offers a one-time courtesy change per reservation and any additional changes are subject to availability. The rebooking fee is $5.00/ticket. Please make sure to plan your trip accordingly when booking. If change is needed, please email firstname.lastname@example.org. Please note, all NPX tickets are non-refundable from time of purchase due to intricate timing and planning of the experience.
The drive to Flagstaff is a beautiful transition from desert vegetation, to the cool mountain pines as you near the ski resort destination of Flagstaff. Depending on weather conditions, you should plan on a 2 hour drive from Phoenix, and 3.5 hours from Tucson and Albuquerque. We recommend utilizing MapQuest to route your NPX excursion at: http://www.mapquest.com
Road conditions can vary by the weather conditions. We encourage our NPX guests to check road conditions prior to their departure via the National Weather Service. Front wheel drive is highly recommended at a minimum, and four wheel drive is strongly recommended. We are located at a designated ski resort city at 7,200 feet in altitude. NOTE: I-17 and I-40 are the major highways that intersect on the outskirts of Flagstaff, making Flagstaff one of the best driving conditioned roads with the State of Arizona highway department doing what they do best.
While Santa really likes good snow cover on the ground for landing his sleigh, but snow conditions can vary in the Flagstaff area. Sometimes he gifts it to other places around the World. We are nestled at 7,200′ feet which provides for a good potential for a winter experience. If snow conditions are light, heavy, or non-existent on your experience date, rest assured the magic and hands on experience of NPX will be a treat to your family no matter what.
Yes, of course! We love to support our troops! Please call our reservation number for more information and to receive your discount. *Proper ID will be required to at check- in desk.