2021 Advanced Health & Safety Systems

November 24, 2021

Return to a Place of Wonder and Magic

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  We Welcome You Back to Santa’s Grand Workshop

We respect and recognize that the COVID-19 situation continues to evolve. Which is why we have researched and invested in significant health and safety systems to protect our guests and cast members for not only 2021, but for years to come. We are implementing state-of-the-art cleaning and medical grade disinfection systems, including constant fresh air rotation throughout the workshop during your experience all while maintaining the “Magic” our guests have come to expect over the years.

Face coverings, while recommended, are completely optional for our guests.

We encourage all guests to keep a safe distance between travel parties, as we remain focused on maintaining the highest cleanliness and sanitization standards. The North Pole Experience(NPX) has made major investments for 2021 to keep our valued guests and cast members safe and health secure while visiting Santa’s Workshop. In addition to adding constant fresh outdoor air ventilation throughout the workshop, we have invested over $70,000 and partnered with the most advanced air filtration/bio defense air purification system available in the US. NPX is proud to be one of the first indoor attractions in America to install Integrated Viral Protection (IVP)
which is being adopted by hospitals across the US due to its advanced technology which kills 99.99% of SARS-CoV-2 and influenza on the 1st pass and continuously
throughout each room of the Experience, as well as the NPX Check-in and Retail Store at the Little America Hotel.

LEARN MORE ABOUT Integrated Viral Protection here:  https://www.ivpair.com/

 

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Multi-layered Disinfection and Safety Systems

• Upgraded Fresh Air Ventilation at Santa’s Workshop: All NPX Workshop rooms will now have 2 separate ventilation protocols. In 2021 forward, no air will be recycled in the Workshop.  Now continuous outdoor fresh air ventilation is fed into all workshop rooms, including separate room vent exhaust (continuous room air removal) through a UVC light disinfection system. All incoming fresh air, and outgoing air will run through UVC light disinfection filters.
• Touch-free hand sanitizing stations throughout the NPX Experience.
• Workshop social spacing of unique family groups
• Trolley Bus Safety: Our trolley buses are newer state of the art MCI J4500 buses. Each bus has high quality air filtration systems, coupled with our continuous electrostatic disinfection multiple times a day.
• We encourage all our guests to follow CDC guidelines
• Face coverings are recommended, but not required
• We do not require proof of vaccinations
• We encourage all guests to keep a safe distance between travel parties
• We remain focused on maintaining the highest cleanliness, air purification, and sanitization standards
• Please stay home if you are:
  • Feeling sick or experiencing flu-like symptoms such as Fever and/or
  • Cough
  • Shortness of breath or difficulty breathing
  • Chills
  • Muscle pain
  • Sore throat
  • New loss of taste or smell
  • OR if you have been in contact with someone with known or suspected COVID-19 symptoms
• We are committed to our guests and cast members safety and maintaining the Magic of the North Pole Experience.

In the unlikely event your 2021 trip is disrupted due to any reason related to COVID 19,

NPX will offer guests a peace of mind guarantee with guests opting to 2022.

Please email reservations@northpoleexperience.com or contact our ticket support by phone

M-F 9am-9pm, 10am-8pm EST. Please contact reservations@northpoleexperience.com

with COVID included in the subject line so reservations can take care of your

reservation with a peace of mind and reschedule your tickets for 2022.